Frequently Asked Questions

How do I reserve an item/check an item's availability?

Fill out this form and someone from our team will be in touch!

How does pickup/dropoff work?

When your rental is complete, we will schedule a day/time for pickup and dropoff. The pickup location is in Katy, zip code 77494. We will meet you there and help you load up.

If you are driving:

• A minivan/SUV: please check measurements to make sure the item will fit. (Chairs and loveseats will fit just fine; the 3-seater sofa will be a tighter squeeze.)

• A pickup truck: please bring straps (we will provide dust covers).

• A box truck or trailer: please bring ropes or straps to prevent the items from bumping into the walls.

Unfortunately we can NOT offer delivery at this time.

What fees or deposits can I expect?

The rental balance is paid in two parts:

• At the time of reservation: the first $25.

• Two weeks before the event: the remaining rental balance, as well as the damage deposit.

The damage deposit is fully refundable, which means that as long as our items come back to us in the same condition they left, you will receive the full amount back to your original payment method.

In the event that an item comes back to us in need of major cleaning or repairs, the cost of that will be deducted from the damage deposit.

It’s going to be raining the day of my photoshoot! Can I reschedule?

Absolutely, and thank you for not exposing our heirlooms to the elements! We would be happy to reschedule your rental at no charge.

Your items are imperfect!

Indeed they are! We consider their vintage character to be part of their charm.