FAQ

How do I reserve an item/check an item's availability?

Fill out this form and someone from our team will be in touch!

Do you deliver?

We happily deliver anywhere in the Houston area. The cost for delivery is $100 +$1/mile, each way, calculated from our location in 77494.

Note: if you have terrain that can't be navigated by a cart (such as stairs), we ask that you have someone available to lend us a hand.

Can we pickup/dropoff ourselves?

Of course. Most of our pieces will fit into a minivan or SUV; if you do use an open truck, please bring straps. (We will provide dust covers.)

In the event of rain, we ask that you used a covered vehicle or call us to reschedule your pickup/dropoff.

What fees or deposits can I expect?

The rental balance is paid in two parts: the first 20% is required at the time of reservation, with the remaining 80% due two weeks before the event.

We also require a damage deposit, which will be collected at that same time (two weeks before the event.) This deposit is fully refundable, which means that as long as our items come back to us in the same condition they left, the full amount will be refunded to your original payment method.

In the event that an item comes back to us in need of major cleaning or repairs, the cost of that will be deducted from the damage deposit.

It’s going to be raining the day of my photoshoot! Can I reschedule?

Absolutely, and thank you for not exposing our heirlooms to the elements! We would be happy to reschedule your rental at no charge.